Addresses:
Corporate Mailing Address: MeridianLO, LLC : 2500 Parkview DR. 1208, Hallandale beach, FL 33009
(We do not offer pickup or drop-off from this location.)
Yacht Locations: Hallandale Beach “Diplomat Yacht Club”
Number of Passengers:
As per the US Coast Guard regulations, all privately owned yachts for charter in the United States are limited to a maximum capacity of 12 passengers plus crew. The regulation issued in 1993 is named the Passenger Vessel Safety Act of 1993. We cannot accept more than 13 passengers onboard, no matter the size of the vessel or the age of the passenger. In other words, all human beings count toward the 12 passenger limitation.
We cannot and will not accept more than 12 passengers, simply…it is against the law.
NOTICE: Management/Captain reserves the right to refuse admittance to, or eject from the premises, any persons failing to comply with any safety regulations or terms of the contract.
We reserve the right to refuse service to anyone who is hostile, aggressive, obnoxious or drunk.
Charter Times:
We do not have set charter time slots, we allow each charterer to select the time that best fits their needs. However, we do include a required safety briefing which lasts approximately 15 minutes at the start of the charter. This safety briefing is included in your charter time. Additionally, we allocate approximately 15 minutes at the end of the charter to allow for disembarkation and is included in your charter time. Failure to disembark within the allotted 15 minutes at the dock will result in additional charges for time overage of your charter.
Your charter time begins promptly at the beginning of your contracted time. If you fail to arrive on time, the vessel will be waiting for you. No refunds or extra time will be authorized for late arrivals. No refunds for no-shows. If you fail to show, then your charter experience will be considered complete and your charter fee will be forfeited.
Restrictions Onboard:
Each owner has the right to limit certain activities on board their vessel.
Cancellation Policy:
Once you have scheduled a date and payment has been made for your booking reservation, no refunds will be given. You may reschedule your booking for a $500 fee if you reschedule within 24 hours of your scheduled charter time. There is no fee to reschedule with more than 24 hours notice and acceptance. All reschedule notifications must be in writing either via text or email. The reschedule notification must include a new date and time and is subject to availability. Your request must be verified and accepted prior to 24 hours of your contracted charter. The request is subject to availability of the boat and crew. Your verification and acceptance must be completed prior to 24 hours of your charter date and time to be valid for no change fee. Please allow extra time for the owner to make the necessary arrangements with the crew. Failure to allow enough time for the change is not the fault of Yacht Charters in Miami or its representatives or the owner of the vessel. Rescheduling is valid for up to 1 year from the original date of charter; change dates will not be accepted for more than one year from the original contracted charter date. Once the change has been verified and accepted, you will receive a written acceptance. No other changes may be made once you have rescheduled the charter for a later date. Please select your change date and time accordingly. Requests for any additional rescheduling changes to your charter will be charged a $500 change fee.
Failure to appear on your booked date or to reschedule, prior to your booked charter, will result in the loss of the value of your experience and your charter fee will be forfeited. No refunds or extra time will be authorized for late arrivals or no shows. In the event your experience is canceled due to a named storm as per the National Hurricane Center you may reschedule your experience. All sales are final; no substitutions and no refunds. At the sole discretion of the charter captain, if your charter is cancelled due to a named storm, then you will receive a full refund of all monies paid.
Weather Related Cancellation Policy:
Miami is located in a tropical environment and it is not uncommon to experience rain showers. The contract cannot be cancelled due to weather conditions unless of a named storm as outlined above. Most of our vessels have XM Weather capabilities; if safe, the vessel can navigate around many rain cells.
Illegal Substances and Illegal Activities:
Charterer’s Responsibilities:
Vessel Damages:
Jet Skis or Wave runners:
Terms of Reservation and Payment:
To reserve, we would first provide you with a contract. Upon receipt of the signed contract and payment, the boat would be reserved. To provide you with the contract, we need the following information:
Full name of the person paying that will also be onboard
Email address
Date
Start Time
End Time
Cell number
# of Guest including Children
Ages of Children
Occasion
Payment is due at the time of contract to reserve. We do not offer courtesy holds. No vessel will be taken off of the market until we have payment and signed and completed contract – no exceptions.
IF YOUR CHARTER DATE IS LESS THAN 30 DAYS OUT:
100% of the contract charter rate is due and payable at the time of signed contract. The vessel is not reserved until full payment and signed completed contract are received.
FORMS OF ACCEPTABLE PAYMENT:
Security Deposit:
We require a credit card on file for all charters even if you pay by cash, EFT or wire transfer. We do not charge a security/damage deposit but rather keep an open credit card on file. This system seems to work more efficient than collecting $500 or more upfront and then mailing a check back to you a couple of weeks after your charter. We do not put a hold on credit cards. We do not store the card information. The card information must be completed on the contract and a copy of the card and ID included in order to process the contract for reservation. You will be offered a walk-thru of the vessel prior to the charter and again at the end of the charter.
All contracts must have an open credit card on file. We do not charge a damage deposit but rather ask for an open card in case of any damages to the vessel or unpaid gratuity. No contracts will be accepted without a card on file. We do not place a hold on the card.
If you provide a Debit Card instead of a credit card, the gratuity minimum of 15% will be charged to the card at the time of the contract – no exceptions. Additionally, a $300 security deposit will be placed on hold on the day of the charter. If the card is no longer valid on the day of the charter, you will be required to provide a valid debit card or a credit card prior to boarding the vessel.
Prices and Fees:
Prices subject to change without notice. Periodically, we offer online special pricing, these prices are offered for a limited time and are not available for any US holidays. Once a charter is paid and reserved, the price cannot be changed. We reserve the right to change prices online and availability based upon the owners requests.
Once you have paid for your charter and provided the signed contract to Yacht Charters in Miami, your price is locked in and will not be adjusted if the online pricing is adjusted.
Frequently Asked Questions
Additional information with detailed answers to our Frequently Asked Questions can be found at the.
Customer Service:
If you have questions or comments regarding MeridianLO,LLC services, please email us at meridianyg17@gmail.com or call (786)488-0352
ALL RIGHTS RESERVED. 2018 – MeridianLO,LLC .©
LAST UPDATE: April 22, 2018